Is ABC.com Easy to Use or Not?
November 11, 2008 10:54 AM
This weekend a local friend emailed me to say she had accidentally deleted “Grey’s Anatomy” from her TiVo and to ask if she could come watch it at my house if I had recorded it.
I reminded her that I don’t have a traditional DVR because I don’t have traditional cable service anymore, but that the Internet is now my DVR!
I suggested she go to ABC.com and watch the episode there as I had done. I’ve found the site quite easy to use, and ABC.com has also won awards for ease of use. But my friend wrote back and said she couldn’t find the episodes. I explained that you simply click on the link for “full episodes” and then “Grey’s Anatomy.” She tried that, but nothing worked. Her computer never gave her the option to watch in SD or HD in the full-episode player.
By and large I suspect ABC.com works just fine. But there are always glitches somewhere. So her experience led me to ask: What sites are you still having trouble seeing full episodes of TV shows on? What sort of problems do you run into on the sites? And have these challenges turned you off of online viewing?