Actress Kristin Chenoweth, known for her Emmy-winning role on ABC’s “Pushing Daisies” and for her run on NBC’s “The West Wing,” got into a beef this week with American Airlines over her “emotional support dog,” TMZ.com reports.
“Chenoweth says she was the victim of a screaming, angry gate agent who bullied her and embarrassed her when she tried to board an American Airlines flight with her emotional support dog … and now the airline is begging for her forgiveness,” the story reports.
The incident reportedly took place when Chenoweth was trying to board a flight from Dallas to Los Angeles. TMZ reports: “We’re told Kristin had her emotional support dog in tow — as she always does — when she was confronted by a gate agent supervisor who claimed Kristin didn’t have the proper paperwork to bring the dog on board.
“When Kristin protested, insisting she had done everything correctly, the agent got ‘verbally abusive’ in front of several passengers … scolding the actress … and Kristin was so shaken up, she burst into tears.”
Staffers for the airline eventually figured out they had made a mistake, according to the report, and allowed the actress to board the plane along with her dog.
Chenoweth put out a tweet after the flight, writing: "American Airlines: Dallas flight attnt supervisor Ms. Kidwell. Abuse not okay. #tripfromhell."
The airline followed up with an apology, with a rep telling TMZ: "We have been in touch with Ms. Chenoweth to offer our apologies for the misunderstanding. We refunded the [$125] cabin pet charge as soon as we realized the mistake. We hope she will consider flying American again in the future."
Kristin Chenoweth and her travel companion in happier times