Some Time Warner Cable customers reportedly lost their standard-definition feeds during the Super Bowl. The Los Angeles Times’ Company Town reports that some viewers in Los Angeles missed out on a large part of the game and the halftime show.
The analog signal of Fox’s KTTV in Los Angeles went dark during the end of the second quarter. It didn’t come back up until halfway through the third quarter, the piece notes.
“However, the feed of Time Warner Cable’s high-definition channel carrying Fox’s coverage of the game was not interrupted. The majority of the region’s subscribers have digital boxes and thus were not affected by the blackout,” the article says.
Time Warner Cable apologized, but didn’t disclose how many viewers were impacted.
The piece notes, “The signal outage comes just days after Time Warner Cable brass announced plans to upgrade its Los Angeles systems and new Chief Executive Rob Marcus pledged to improve customer service at the company.”