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Consumer Reports Says It Can’t Recommend the iPhone 4 Because of Reception Problem; Plus Consumer Reports’ Solution to the Problem if You Have Bought an iPhone 4

Jul 13, 2010  •  Post A Comment

Consumer Reports has concluded that it can’t recommend Apple’s iPhone 4 after completing testing of the device because of a problem with the device’s reception

"When your finger or hand touches a spot on the phone’s lower left side—an easy thing, especially for lefties—the signal can significantly degrade enough to cause you to lose your connection altogether if you’re in an area with a weak signal,"the publication reports on its Electronics Blog.

Consumer Reports said it reached the decision after testing three iPhone 4 devices purchased from different retailers. The findings also "call into question the recent claim by Apple that the iPhone 4’s signal-strength issues were largely an optical illusion caused by faulty software," the article says.

Consumer Reports does have a solution for consumers who have already purchased an iPhone 4, though: "Cover the antenna gap with a piece of duct tape or another thick, non-conductive material. It may not be pretty, but it works." For everyone else, Consumer Reports has a simpler solution: "We continue to recommend an older model, the 3G S."

10 Comments

  1. Nice to see CR relying on Internet FUD rather than actual scientific tests in their reporting now.

  2. CR has a good reputation for thorough and impartial testing of products. Good on them for paying attention to the man behind the curtain. Lots of choices now in the smartphone arena (even on AT&T) and so the only reasons to settle for an inferior (yet costly) set like the iPhone4 are ignorance or denial. CR is trying to do something about the former. No one can do anything about the latter…
    (sent with glee from my Palm Pre Plus)

  3. Get an Android.

  4. Zune and iPod: Most people compare the Zune to the Touch, but after seeing how slim and surprisingly small and light it is, I consider it to be a rather unique hybrid that combines qualities of both the Touch and the Nano. It’s very colorful and lovely OLED screen is slightly smaller than the touch screen, but the player itself feels quite a bit smaller and lighter. It weighs about 2/3 as much, and is noticeably smaller in width and height, while being just a hair thicker.

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