Hulu is learning that customers as a rule don’t smile upon being asked to pay up for things that previously were free, reports the Los Angeles Times’ Company Town blog.
As of Friday morning, 83% of reviewers on iTunes gave the Hulu Plus app a one-star rating, indicating unhappiness with the $9.99 per-month service, the story says. By comparison, only 24% of reviewers don’t like Nelflix, the article says.
Here’s the chart that accompanied the Hulu Plus feedback, according to the article:
Complaints ranged from those pointing out they were being asked to pay for a previously free service to others who objected to paying for a service that includes ads.
But that’s not the case! Hulu is charging for older episodes of shows NO LONGER available. They never posted an entire season, not recently anyway. So people are not being asked to pay for very-recent episodes, which are still free.