Hulu is learning that customers as a rule don’t smile upon being asked to pay up for things that previously were free, reports the Los Angeles Times’ Company Town blog.
As of Friday morning, 83% of reviewers on iTunes gave the Hulu Plus app a one-star rating, indicating unhappiness with the $9.99 per-month service, the story says. By comparison, only 24% of reviewers don’t like Nelflix, the article says.
Here’s the chart that accompanied the Hulu Plus feedback, according to the article:
Complaints ranged from those pointing out they were being asked to pay for a previously free service to others who objected to paying for a service that includes ads.