"Southwest Airlines CEO Gary Kelly voiced support for employees’ decision to remove a lesbian couple from a flight after observing them kissing, but he insisted the carrier that built its brand around love isn’t trying to be the morality police of the skies," reports the Houston Chronicle.
The article adds that Kelly also said that "the airline investigates such incidents and if there is something to learn from the one involving [the kiss between actress Leisha Hailey, who starred in the television series ‘The L-Word,’ and her girlfriend], Southwest will share it with its employees. ‘It’s very difficult to script out exactly how one should deal with any particular circumstance,’ he said."
Kelly also told the Chronicle, "We’re not trying to dictate social norms. Any of us have boundaries that we think people should behave within."
The Southwest CEO added, according to the article, "I think our people try very hard to accommodate the needs and the wishes of our customers, and they make judgments of what is appropriate and what is not appropriate."