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TV Everywhere—As Long as Pay for View

Mar 2, 2009  •  Post A Comment

Jeff Bewkes hopes to put more TV on the Internet, but he’s going to make consumers prove they’ve paid for it.
Time Warner, the largest owner of cable networks including TNT, Cartoon Network, CNN and HBO, sat back and watched as broadcasters such as ABC, CBS, NBC and Fox tried to sort out the distribution of TV on the Web. But now Mr. Bewkes, Time Warner CEO, has a plan to put all cable programming on the Web in places such as Hulu, MySpace, Yahoo TV, or even YouTube. Of course, there’s a catch. To get it you’ll have to prove you subscribe to pay TV through cable, satellite, or telco.
“If you want to watch your favorite TV network or shows through broadband on any device—PCs or mobile—you can do it as long as you subscribe to any multichannel provider,” Mr. Bewkes told Advertising Age. “It’s a natural extension of the existing model.”
The initiative, dubbed “TV Everywhere,” is intended to be an industrywide effort, and Mr. Bewkes expects to ready a test of it this year. “This is not just for the cable industry,” he said. “It’s about keeping the health of all these fantastic networks while making them available at no extra charge on the online platform.”
Cable TV is one of the few sources of subscription-based content that most Americans have shown a willingness to pay for. Yet that’s what keeps most of its programming off the Web, as the networks fight to keep the 50% of their revenue that comes from cable subscriptions from suffering the same fate as newspapers or record labels.
Both the networks and cable operators have a lot to lose if the subscription model breaks down, but the networks are particularly vulnerable. For the last two decades, cable has dined out on broadcast ad dollars, moving from 20% of their revenue from advertising to 50% today. But the salad days are over; TV advertising is flat, and operators such as Viacom have sustained themselves with subscriber revenue in the midst of flat or declining advertising.
“At the end of the day, the cable operators are going to be fine because they will charge for the service they provide, which is access to the ones and the zeroes whether that service takes the form of linear video or broadband,” said Bernstein Research cable analyst Craig Moffett.
The cable networks, however, don’t get any subscription revenue from broadband viewers. And if they put their content online directly, they risk weakening their hand when they negotiate their next round of carriage deals with operators.
Here’s how “TV Everywhere” would work: an individual, or a member of a household that subscribes to cable, satellite or any of telco’s TV offerings, would be able to have online access to the programming included in their pay-TV package. With broad industry buy-in, it wouldn’t matter if your TV provider is Verizon FiOS, Time Warner Cable, or DirecTV. You log in, put in some subscriber information for a pay-TV operator, and unlock a host of shows not currently on the Web, such as HBO’s “The Wire” or TNT’s “The Closer.”
For 85% of U.S. households, the added access would be, essentially, free. Mr. Bewkes said he anticipates there will be a Web-only option for those who don’t have pay-TV service.
Not-so-small details like how many people could use one account, whether say, a kid in college would qualify, or how, exactly it would all work, are still being hashed out. But Mr. Bewkes said he believes the system would err on the side of making it convenient and easy. The goal is to keep households from dumping pay-TV subscriptions, while expanding a nascent business, which benefits from scale.
“The networks love it if five people are watching TV in a household; I think the same is true in this world,” Mr. Bewkes said.
Mr. Bewkes’ project, in a sense, is like Project Canoe, an industry effort to fulfill the long-promised goal of targeted, customized TV advertising over cable networks. And like Canoe, it really only works well if a critical mass of networks and operators join up. Earlier this month, The Wall Street Journal reported on talks among cable companies and networks about creating a plan for online distribution, but Mr. Bewkes is eager to make the plan universal.
As partners in Hulu and major owners of cable networks, buy-in from NBC Univesal and News Corp. could help this plan along. With a critical mass of TV—but little cable programming—Hulu has built itself into the fourth-largest video service on the Web in less than a year. Hulu could provide the back-end technology to make such a system work, those with knowledge of the talks said.
Insiders at Viacom, NBCU, and Discovery said they’re working with Time Warner, while talks have begun with News Corp. and Disney. Comcast is pursuing a different strategy with its “On Demand Online,” which seeks to add cable TV to its Fancast service for Comcast subscribers, but execs there said they don’t see their initiative as conflicting with “TV Everywhere,” and could be compatible with it.
Even among the networks that are looking at “TV Everywhere,” there is plenty of skepticism. In addition to getting broad industry cooperation, it would require a change in behavior online, and erect a hurdle for consumers now accustomed to easy access to TV on the Web.
“Just look at the old expression, ‘How’s it working for you?’ Look at the music business. You put your stuff out on the Web—how’s that working for you? Most newspapers are free on the Web. How’s that working for them? Broadcasters are putting their content on the Web. How’s that working for them?” said one industry leader.
But many feel like something needs to be tried, and a year ago many still doubted that Hulu could be made more appealing to users than piracy.
Cable networks operators such as Viacom and NBCU are already pushing ahead with free online distribution of cable, and making the argument that it boosts awareness, and ratings, for a show.
Viacom’s “The Daily Show” and “The Colbert Report” both saw series-high ratings during election season, despite the same episodes being available online hours after their live broadcast. USA’s “Monk” and “Burn Notice” also continue to see ratings increase on a weekly basis despite being available on Hulu.
But joining the effort would be an admission to multichannel providers that online distribution isn’t all promotional, and it may soon replace cable TV, threatening the lifeblood of the industry.
There’s also an ad play in that such a system would allow TV ad dollars to more easily follow the video. One cable network executive said including those who watch online could increase a show’s TV rating by as much as 10%. “In a flat-is-the-new-up universe, 10% is a big gain. Until you start to put it in those terms, you’re not going to move dollars from TV to online,” he said.
The subscription revenue stream isn’t yet threatened: Even as they put cable shows on the Web, networks have a strong hand to play in negotiations with the operators, including video-on-demand rights, which networks desperately want to build their own advertising businesses.
There is also much debate whether cable disconnecting due to Hulu is a significant phenomenon, or a creation of the media.
The number of minutes spent watching video online grows each quarter; up to 2 hours and 30 minutes a month, on average in the fourth quarter, according to the Nielsen Co. But TV viewing is also on the rise, over 142 hours a month, and much of the video being consumed on the Web isn’t traditional TV.
Further, a Leichtman Research study of U.S. adults found that those who are watching TV online are more likely to also subscribe to premium channels, HDTV and use On Demand services. They were significantly less likely to cut their subscription or change providers.
Time Warner Cable CEO Glen Britt, however, argues that the phenomenon of consumers dumping cable for free content on the Web is a significant and growing problem.
“Traffic on our data network is increasing exponentially and the overwhelming majority of that traffic is video traffic,” said spokesman Alex Dudley. “It’s a clear indication this is a growing phenomenon and we have to find a way to incorporate that into our business model.”
Time Warner claims to have something of a proof of concept. In a trial in Wisconsin, local cable subscribers were allowed to download HBO shows by inputting their subscription details. HBO has been eager to distribute content online, and investigated options to do so without destroying its subscription business model. The program will be expanded to additional cities this year.
What’s at stake? Turner Networks and HBO accounted for a third of Time Warner revenue in 2008, but nearly 50% of the company’s operating profit. The model has been good to the cable industry so far, the question is whether it can hang on to it. It’s a model that hasn’t yet been destroyed by the Web, the question is whether they can keep it that way.

52 Comments

  1. I would love to see how TW plans to implement this. It seems to me they could possibly partner with a company like sling that already has working technology for remote viewers. Of course the article points out the real fear – whether imagined or not – is viewers dumping their cable subscriptions. While that could be a problem, TV Anywhere sounds more like a desperate grabbing at straws than a sound business idea.

  2. Ah, Jeff Bewkes . . . still grasping at straws while the company continues to ignore traditional media, hide bellweather properties, discourage synergy with similar units, and still not disclosing where the $24 billion lost in the 4Q went.
    Lesser folks would be fired by now.

  3. No one has yet figured out how to consistently make money from any content posted on the Web – newspapers, magazines, TV networks, even Hollywood studios are still trying everything to find a viable model.
    Yet, there is evidence from a recent study that as many as 1% of TV households may have dumped, or are dumping, cable subscriptions in favor of Web downloads and surfing, plus free terrestrial digital TV for broadcast HD programming.
    These actions are a logical response to a combination of an economic recession and the ever-increasing subscription fees for digital cable service. They also make sense in light of having to buy tiers of unwanted cable channels to view the desired channels.
    Time Warner is no different than any other content provider in feeling they have to do something to get on the Internet train. Will this work? Who knows?
    My feeling is, direct downloads of video and film content will significantly cut into the market share of premium cable channels in the near future. It all depends on how quickly cable nets make their shows available to the Web.
    The real “king makers” in this industry are becoming Amazon and Netflix, not Comcast and Time Warner.

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