The most unpopular company in the U.S. is a cable-service provider, according to a new study. MarketWatch reports that the company is Time Warner Cable.
Time Warner Cable placed last on the December 2014 edition of the University of Michigan’s American Consumer Satisfaction Index, scoring the lowest among the 230 brands that were surveyed. Time Warner Cable scored 54 out of 100, placing it below Comcast’s Internet service (57) and United Airlines (60).
“Cable companies have come under scrutiny in 2014 for their rising subscription rates and lack of choice within the market,” the story reports. “Cable bills have more than doubled over the last decade and the average cable bill is roughly $112 per month, including Internet and telephone, according to research firm SNL Kagan.”
The lowest-scoring company among retailers was Walmart with a score of 71.