Jeff Bezos, Amazon’s founder and CEO, “responding to an article that was published by The New York Times over the weekend about Amazon’s hard-hitting management style, deplored what he called its portrait of ‘a soulless, dystopian workplace where no fun is had and no laughter heard’ and said, ‘I don’t think any company adopting the approach portrayed could survive, much less thrive, in today’s highly competitive tech hiring market.’”
The story about Bezos’ response was written by the two reporters who wrote the expose, Jodi Kantor and David Streitfeld. The original article, “Inside Amazon: Wrestling Big Ideas in a Bruising Workplace,” can be found here.
The story about Bezos’ response adds, “Amazon declined a request to interview Mr. Bezos for the original article, but made several executives available. Overall, The Times interviewed more than 100 current and former Amazon employees, including many who spoke on the record and some who requested anonymity because they had signed agreements saying they would not speak to the press.”
But since the expose was printed, Bezos has responded. The Times reports: “In a letter to employees, Mr. Bezos said Amazon would not tolerate the ‘shockingly callous management practices’ described in the article. He urged any employees who knew of ‘stories like those reported’ to contact him directly. ‘Even if it’s rare or isolated, our tolerance for any such lack of empathy needs to be zero,’ Mr. Bezos said.”