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Our Award Today for ‘Great Idea That Others Should Copy’: Verizon Creates a ‘Super’ App With Multiple Functions for Its FiOS Customers. It’s Something All Telco, Cable and Satellite Distributors Should Copy

Oct 19, 2011  •  Post A Comment

"Verizon has melded entertainment, remote control, customer service and home monitoring capabilities of several different apps for FiOS customers into a single ‘My FiOS’ app," Multichannel News reports.

The article continues, "In addition to consolidating all of the current FiOS apps Verizon has released, it ‘paves the way for easy access to dozens of new remote applications currently in development by the telco and its content provider partners,’ the company said."

Initially available just for Android devices, the article notes that in another 60 days or so it will also be available for iPhones and iPads.

The story adds: "My FiOS provides access to features available in: FiOS Mobile Remote, which includes DVR manager; Verizon’s recently announced Home Monitoring and Control service; Media Manager, for personal content; and Flex View, for watching purchased or rented movies and TV shows. Users also can access FiOS Digital Voice, FiOS Internet and DSL services."

The article also quotes a Verizon executive saying that My FiOS can educate customers about apps "they may not even realize are there to help them."

The story explains: "The 918-Kilobyte My FiOS app for Android provides a main menu with links to specific app functions; a shortcut tray with links to full versions of the supported Verizon mobile device applications; controls at the bottom of each screen to navigate operations; and a rotating carousel at the top of the screen with information on various aspects of the app."

My FiOS app.jpg

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