Charter to Start Contacting Broadband Users Who Tap Too Much Bandwidth

Nov 12, 2010  •  Post A Comment

Charter Communications said starting next month it’ll begin contacting broadband customers who tap too much bandwidth, reports Multichannel News

The cable company is also reserving the right to kick policy violators off its network if they don’t cooperate, the story says. The company’s "acceptable use policy" for residential service allows 100 gigabytes of data usage for customers buying its Lite and Express service, while those purchasing its Plus and Max service are allowed 250 gigabytes of data.

"Our intent is to prevent the very small number of users who are consuming excessive amounts of bandwidth from negatively impacting the experience for the majority of our customers," a spokeswoman said in a statement.



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