New Study Gives the Lowdown on Cord Cutters, Cord Nevers, Cord Stackers and Cord Shavers — Notably, Who’s the Happiest (Also What All Those Terms Mean); the Study Also Compares Satisfaction Levels Among Netflix, Hulu, Amazon and Other Streamers
A new study of streaming video satisfaction reveals that the group with the lowest satisfaction level is the cord cutters — those customers who have recently canceled TV service. The J.D. Power 2016 Streaming Video Satisfaction Study finds the highest…